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Policies

Our Hotel Near Madison Square Park

The Evelyn, a premier hotel near Madison Square Park, in its ongoing commitment to create a modern yet historic style with a local neighborhood experience, is undergoing a transformation to our public spaces and modernization of our elevators.  The end result will be a beautifully restored lobby and high speed elevators along with a world class restaurant and bar premiering next year.  Any interruption will occur during the hours of 9:30 am and 5:30 pm, Monday – Friday.  The comfort of our guests is always our priority and the Front Desk is available 24 hours a day to assist with any concerns.

Age Requirement Policy

Guests must be 18 years or older to reserve a room.

Noise Policy

In an effort to create a peaceful environment for all of our guests, please be advised that parties of any kind are not permitted in any of our guest rooms or suites. Noise complaints are taken very seriously and may result in eviction without compensation.

A maximum of 2 guests are permitted in any room 2 or 4 in any double double or suite at any one time. Any compensation given to guests disturbed by you or your guests may be charged to your account at the hotel's discretion.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact our boutique NYC hotel directly for the exact fee.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoke Free Policy

All guest rooms and public spaces at our boutique NYC hotel are 100% non-smoking.