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  • Safeguards and Wellness

Dear Triumph Guests,

At Triumph Hotels one of our top goals has always been providing a safe and well-maintained facility. To further your hotel experience, we are adding additional cleaning and safety guidelines as prescribed by the CDC, WHO, EPA, and The Hotel Association of New York City.

COVID-19 has changed hospitality and travel safety protocols which will certainly evolve well into the future. Keeping this top of mind, Triumph Hotels has partnered with GBAC, the premier global facility safety and health accreditation council to further educate our team and help assure everyone's wellbeing. Below are some new enhancements at The Evelyn which will make your stay safer.
Be well,
Brett Blass
Chief Operating Officer
Triumph Hotels
Responsible Hospitality

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property. All employees wear masks and are trained on responsible hospitality. When you stay at The Evelyn you will be able to relax, with the peace of mind that you are safe with us.

Before You Arrive

Your Arrival
  • Contactless check in/out kiosk terminals
  • Safety plexiglass between you the Front Desk service team
  • Masks, alcohol wipes & hand sanitizer always available
  • Pre-shift Temperature checks to all staff on arrival
  • Duty related PPE provided to for all staff
  • Contactless hand sanitizing stations in key locations around the building
  • Safety Welcome Kit provided to all guests 
Your Room
  • Disinfected and occupant free for 24 hours
  • Surfaces sanitized to public health guidelines
  • Electrostatic sprayer with hospital grade EPA registered products that continuously disinfect for 24 hours
  • Minibar offerings for your safety and convenience
  • Housekeeping service provided daily 
  • Non-essential items removed eliminating unnecessary touch points
  • Mattress encased with virus protectant covering per CDC compliance
  • HEPA filter vacuum cleaners
  • Cleaned verifying sticker sealing guestroom for your arrival
Your Common Space
  • Masks are mandatory in all common areas
  • Safety protocol signage posted and hand sanitizer dispensers throughout common areas
  • Heightened cleaning with EPA recommended disinfectants 
  • Lobby furniture arranged for comfortable social distancing
  • Elevator suggested limit is two unless with your party
  • Each floor supplied with hand sanitizing stations
  • Nanoseptic continuous self-sanitizing skins on various high touch points throughout
  • MERV 13 filters working in public area ventilation systems
We're Flexible. Travel Whenever.

We're Flexible. Travel Whenever.

During these uncertain times we understand that flexibility is needed for comfort with planning your travels.
  • Flexible change and cancellation policy
  • No cancellation fees for individual reservations
  • Contactless payment and check-out

Travel Safely

  • Hand Wash
  • Social Distancing
  • Weare Mask
We require all guests and employees to continue to take precautions, including face coverings, frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.
Wishing you good health and safe travels!
Leonelli Taberna Restaurant & Bakery

Leonelli Taberna Restaurant & Bakery

Michelin Star Chef Jonathan Benno's Leonelli Taberna Restaurant & Bakery offers distance outdoor seating for breakfast lunch, dinner and cocktails. They also offer Take Out and Room Service for dining in the privacy of your guest room.
  • Safety protocol signage posted which includes wearing masks when not at dining table
  • All restaurant employees are subject to daily temperature checks and will wear duty related PPE
  • Tables and chairs will be disinfected between each customer seating
  • Masks, alcohol wipes & hand sanitizer always available
  • Outdoor/Indoor seating available
  • Take out available (Hours: 8am to 9pm)

Traveler's Insights

  • Are the staff required to wear masks?

    Are the staff required to wear masks?
    Yes, our fully trained staff will be wearing masks at all times, and our cleaning staff use disposable gloves to protect guests from cross contamination.
  • What enhanced cleaning measures are in place?

    What enhanced cleaning measures are in place?
    We’ve committed to brand-new deep cleaning procedures that include daily disinfecting of all rooms, surfaces, and common areas, under the guidance of the CDC and Department of Health.
  • Does the property have hand sanitizing stations?

    Does the property have hand sanitizing stations?
    Yes, guests can find hand sanitizing stations throughout the property. We can also provide additional supplies on request to ensure extra protection.
  • Are New York restaurants open?

    Are New York restaurants open?
    Yes, restaurants are open, but with proper precautions in place. Indoor and patio dining both are permitted, but visitors are asked to follow social distancing protocols and wear protective masks while entering.
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