Are the staff required to wear masks?

Yes, our fully trained staff will be wearing masks at all times, and our cleaning staff use disposable gloves to protect guests from cross contamination.

What enhanced cleaning measures are in place?

We’ve committed to brand-new deep cleaning procedures that include daily disinfecting of all rooms, surfaces, and common areas, under the guidance of the CDC and Department of Health.

Does the property have hand sanitizing stations?

Yes, guests can find hand sanitizing stations throughout the property. We can also provide additional supplies on request to ensure extra protection.

Are New York restaurants open?

Yes, restaurants are open, but with proper precautions in place. Indoor and patio dining both are permitted, but visitors are asked to follow social distancing protocols and wear protective masks while entering.

Our safeguard & wellness plan. Learn More

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Dear Triumph Guests,

At Triumph Hotels one of our top goals has always been providing a safe and well-maintained facility. To further your hotel experience, we are adding additional cleaning and safety guidelines as prescribed by the CDC, WHO, EPA, and The Hotel Association of New York City.

COVID-19 has changed hospitality and travel safety protocols which will certainly evolve well into the future. Keeping this top of mind, Triumph Hotels has partnered with GBAC gbac.org, the premier global facility safety and health accreditation council to further educate our team and help assure everyone's wellbeing. Below are some new enhancements at The Evelyn which will make your stay safer.

Be well,

Brett Blass
Chief Operating Officer
Triumph Hotels
bblass@triumphhotels.com

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all accommodations and common areas of the property. All employees wear masks and are trained on responsible hospitality. When you stay at The Evelyn you will be able to relax, with the peace of mind that you are safe with us.

Before You Arrive

Your Arrival

Contactless check in/out kiosk terminals
Safety plexiglass between you the Front Desk service team
Masks, alcohol wipes & hand sanitizer always available
Pre-shift Temperature checks to all staff on arrival
Duty related PPE provided to for all staff
Contactless hand sanitizing stations in key locations around the building
Safety Welcome Kit provided to all guests

Your Room

Surfaces sanitized to public health guidelines
Electrostatic sprayer with hospital grade EPA registered products that continuously disinfect for 24 hours
Minibar offerings for your safety and convenience
Non-essential items removed eliminating unnecessary touch points
Mattress encased with virus protectant covering per CDC compliance
HEPA filter vacuum cleaners
For your safety, only registered hotel guests are allowed in guestrooms

Your Common Space

Masks are mandatory in all common areas
Safety protocol signage posted and hand sanitizer dispensers throughout common areas
Heightened cleaning with EPA recommended disinfectants
Lobby furniture arranged for comfortable social distancing
Elevator suggested limit is two unless with your party
Each floor supplied with hand sanitizing stations
Nanoseptic continuous self-sanitizing skins on various high touch points throughout
MERV 13 filters working in public area ventilation systems

We're Flexible. Travel Whenever.

During these uncertain times we understand that flexibility is needed for comfort with planning your travels.

Flexible change and cancellation policy
No cancellation fees for individual reservations
Contactless payment and check-out

Travel Safely

We require employees to continue to take precautions, including face coverings, frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.

Wishing you good health and safe travels!

Leonelli Restaurant & Bakery

Michelin Star Chef Jonathan Benno's Leonelli Restaurant & Bakery offers distance outdoor seating for breakfast lunch, dinner and cocktails. They also offer Take Out and Room Service for dining in the privacy of your guest room. www.leonellitaberna.com

Safety protocol signage posted which includes wearing masks when not at dining table
All restaurant employees are subject to daily temperature checks and will wear duty related PPE
Tables and chairs will be disinfected between each customer seating
Masks, alcohol wipes & hand sanitizer always available
Leonelli Restaurant & Bar
- Hours of Operation: Tuesday-Saturday: 5PM-11PM
- Room Service is available Tuesday-Saturday from 7AM-10:30PM and Sunday-Monday from 7AM-8:30PM
Leonelli Bakery
- Hours of Operation: 7am-5pm

Traveler's Insights

Are the staff required to wear masks?

Yes, our fully trained staff will be wearing masks at all times, and our cleaning staff use disposable gloves to protect guests from cross contamination.
What enhanced cleaning measures are in place?

We’ve committed to brand-new deep cleaning procedures that include daily disinfecting of all rooms, surfaces, and common areas, under the guidance of the CDC and Department of Health.
Does the property have hand sanitizing stations?

Yes, guests can find hand sanitizing stations throughout the property. We can also provide additional supplies on request to ensure extra protection.
Are New York restaurants open?

Yes, restaurants are open, but with proper precautions in place. Indoor and patio dining both are permitted, but visitors are asked to follow social distancing protocols and wear protective masks while entering.